Safeguarding Children/Child Protection Policy
Disclaimer from Ofsted: The EYFS requires that a setting's safeguarding policy
'should be in line with the guidance and procedures of the relevant local
EYFS: 3.4-3.18, 3.19, 3.21,
At Loving Hands International Nursery School we work with children, parents,
external agencies and the community to ensure the welfare and safety of children and
to give them the very best start in life. Children have the right to be treated with respect,
be helped to thrive and to be safe from any abuse in whatever form.
We support the children within our care, protect them from maltreatment and have
robust procedures in place to prevent the impairment of children’s health and
development. In our setting we strive to protect children from the risk of radicalisation
and we promote acceptance and tolerance of other beliefs and cultures (please refer
to our inclusion and equality policy for further information). Safeguarding is a much
wider subject than the elements covered within this single policy, therefore this
document should be used in conjunction with the nursery’s other policies and
This policy works alongside these other specific policies to cover all aspects of child
• Online safety
• Human Trafficking and Modern Slavery
• Prevent Duty and Radicalisation
• Domestic Violence, Honour Based Violence (HBV) and Forced Marriages
• Looked After Children
Legal framework and definition of safeguarding
• Children Act 1989 and 2004
• Childcare Act 2006
• Safeguarding Vulnerable Groups Act 2006
• Children and Social Work Act 2017
• The Statutory Framework for the Early Years Foundation Stage (EYFS) 2017
• Working together to safeguard children 2018
• Keeping children safe in education 2018
• Data Protection Act 2018
• What to do if you’re worried a child is being abused 2015
• Counter-Terrorism and Security Act 2015.
Safeguarding and promoting the welfare of children, in relation to this policy is defined
• Protecting children from maltreatment
• Preventing the impairment of children’s health or development
• Ensuring that children are growing up in circumstances consistent with the
provision of safe and effective care
• Taking action to enable all children to have the best outcomes.
(Definition taken from the HM Government document ‘Working together to safeguard
To safeguard children and promote their welfare we will:
• Create an environment to encourage children to develop a positive self-image
• Provide positive role models and develop a safe culture where staff are
confident to raise concerns about professional conduct
• Support staff to notice the softer signs of abuse and know what action to take
• Encourage children to develop a sense of independence and autonomy in a
way that is appropriate to their age and stage of development
• Provide a safe and secure environment for all children
• Promote tolerance and acceptance of different beliefs, cultures and
• Help children to understand how they can influence and participate in
decision-making and how to promote British values through play, discussion
and role modelling
• Always listen to children
• Provide an environment where practitioners are confident to identify where
children and families may need intervention and seek the help they need
• Share information with other agencies as appropriate.
The nursery is aware that abuse does occur in our society and we are vigilant in
identifying signs of abuse and reporting concerns. Our practitioners have a duty to
protect and promote the welfare of children. Due to the many hours of care we are
providing, staff may often be the first people to identify that there may be a problem.
They may well be the first people in whom children confide information that may
suggest abuse or to spot changes in a child’s behaviour which may indicate abuse.
Our prime responsibility is the welfare and well-being of each child in our care. As such
we believe we have a duty to the children, parents and staff to act quickly and
responsibly in any instance that may come to our attention. This includes sharing
information with any relevant agencies such as local authority services for children’s
social care, health professionals or the police. All staff will work with other agencies in
the best interest of the child, including as part of a multi-agency team, where needed.
The nursery aims to:
• Keep the child at the centre of all we do
• Ensure staff are trained right from induction to understand the child protection
and safeguarding policy and procedures, are alert to identify possible signs of
abuse (including the signs known as softer signs of abuse), understand what
is meant by child protection and are aware of the different ways in which
children can be harmed, including by other children through bullying or
• Be aware of the increased vulnerability of children with Special Educational
Needs and Disabilities (SEND) and other vulnerable or isolated families and
• Ensure that all staff feel confident and supported to act in the best interest of
the child, share information and seek the help that the child may need
• Ensure that all staff are familiar and updated regularly with child protection
training and procedures and kept informed of changes to local/national
procedures, including thorough annual safeguarding newsletters and updates
• Make any child protection referrals in a timely way, sharing relevant
information as necessary in line with procedures set out by the Croydon
Safeguarding Children’s Board
• Ensure that information is shared only with those people who need to know in
order to protect the child and act in their best interest
• Keep the setting safe online using appropriate filters, checks and safeguards,
monitoring access at all times
• Ensure that children are never placed at risk while in the charge of nursery
• Identify changes in staff behaviour and act on these as per the Staff
• Take any appropriate action relating to allegations of serious harm or abuse
against any person working with children or living or working on the nursery
premises including reporting such allegations to Ofsted and other relevant
• Ensure parents are fully aware of child protection policies and procedures
when they register with the nursery and are kept informed of all updates when
• Regularly review and update this policy with staff and parents where
appropriate and make sure it complies with any legal requirements and any
guidance or procedures issued by the Croydon Safeguarding Children’s
We will support children by offering reassurance, comfort and sensitive interactions.
We will devise activities according to individual circumstances to enable children to
develop confidence and self-esteem within their peer group and support them to learn
how to keep themselves safe.
Contact telephone numbers
Local authority children’s social care team (SPOC) 020 8726 6464
Local authority Allocated Social Workers (LADO) 020 8726 6000
Emergency out of hours team 020 8255 2888
Ofsted 0300 123 1231
Non-emergency police 101
Government helpline for extremism concerns 020 7340 7264
Types of abuse and particular procedures followed
Abuse and neglect are forms of maltreatment of a child. Somebody may abuse or
neglect a child by harming them or by failing to act to prevent harm. Children may be
abused within a family, institution or community setting by those known to them or a
stranger. This could be an adult or adults, another child or children.
What to do if you’re worried a child is being abused (advice for practitioners) 2015.
The signs and indicators listed below may not necessarily indicate that a child has
been abused, but will help us to recognise that something may be wrong, especially if
a child shows a number of these symptoms or any of them to a marked degree.
Indicators of child abuse
• Failure to thrive and meet developmental milestones
• Fearful or withdrawn tendencies
• Unexplained injuries to a child or conflicting reports from parents or staff
• Repeated injuries
• Unaddressed illnesses or injuries
• Significant changes to behaviour patterns.
Softer signs of abuse as defined by National Institute for Health and Care Excellence
• Low self-esteem
• Wetting and soiling
• Recurrent nightmares
• Aggressive behaviour
• Withdrawing communication
• Habitual body rocking
• Indiscriminate contact or affection seeking
• Over-friendliness towards strangers
• Excessive clinginess
• Persistently seeking attention.
Peer on peer abuse
We are aware that peer on peer abuse does take place, so we include children in our
policies when we talk about potential abusers. This may take the form of bullying,
physically hurting another child, emotional abuse, or sexual abuse. We will report this
in the same way as we do for adults abusing children, and will take advice from the
appropriate bodies on this area.
Action needs to be taken if staff have reason to believe that there has been a physical
injury to a child, including deliberate poisoning, where there is definite knowledge or
reasonable suspicion that the injury was inflicted or knowingly not prevented. These
symptoms may include bruising or injuries in an area that is not usual for a child, e.g.
fleshy parts of the arms and legs, back, wrists, ankles and face.
Many children will have cuts and grazes from normal childhood injuries. These should
also be logged and discussed with the nursery manager or room leader.
Children and babies may be abused physically through shaking or throwing. Other
injuries may include burns or scalds. These are not usual childhood injuries and should
always be logged and discussed with the designated safeguarding lead (DSL) and/or
Female genital mutilation
This type of physical abuse is practised as a cultural ritual by certain ethnic groups
and there is now more awareness of its prevalence in some communities in England
including its effect on the child and any other siblings involved. This procedure may be
carried out shortly after birth and during childhood as well as adolescence, just before
marriage or during a woman’s first pregnancy and varies widely according to the
community1. Symptoms may include bleeding, painful areas, acute urinary retention,
urinary infection, wound infection, septicaemia, incontinence, vaginal and pelvic
infections with depression and post-traumatic stress disorder as well as physiological
concerns. If you have concerns about a child relating to this area, you should contact
children’s social care team in the same way as other types of physical abuse. There
is a mandatory duty to report to police any case where an act of female genital
mutilation appears to have been carried out on a girl under the age of 18, we will
ensure this is followed in our setting.
Breast ironing also known as "breast flattening" is the process where young girls'
breasts are ironed, massaged and/or pounded down through the use of hard or heated
objects in order for the breasts to disappear or delay the development of the breasts
entirely. It is believed that by carrying out this act, young girls will be protected from
harassment, rape, abduction and early forced marriage. Although this is unlikely to
happen to children in the nursery due to their age, we will ensure any signs of this in
young adults or older children are followed up using the usual safeguarding referral
This is also a type of physical abuse. This is where a child is presented with an illness
that is fabricated by the adult carer. The carer may seek out unnecessary medical
treatment or investigation. The signs may include a carer exaggerating a real illness
or symptoms, complete fabrication of symptoms or inducing physical illness, e.g.
through poisoning, starvation, inappropriate diet. This may also be presented through
false allegations of abuse or encouraging the child to appear disabled or ill to obtain
unnecessary treatment or specialist support.
Action needs be taken if the staff member has witnessed an occasion(s) where a child
indicated sexual activity through words, play, drawing, had an excessive
preoccupation with sexual matters or had an inappropriate knowledge of adult sexual
behaviour or language. This may include acting out sexual activity on dolls/toys or in
the role play area with their peers, drawing pictures that are inappropriate for a child,
talking about sexual activities or using sexual language or words. The child may
become worried when their clothes are removed, e.g. for nappy changes.
The physical symptoms may include genital trauma, discharge and bruises between
the legs or signs of a sexually transmitted disease (STD). Emotional symptoms could
include a distinct change in a child’s behaviour. They may be withdrawn or overly
extroverted and outgoing. They may withdraw away from a particular adult and
become distressed if they reach out for them, but they may also be particularly clingy
to a potential abuser so all symptoms and signs should be looked at together and
assessed as a whole.
If a child starts to talk openly to an adult about abuse they may be experiencing the
procedure below will be followed:
• The adult should reassure the child and listen without interrupting if the child
wishes to talk
• The observed instances will be detailed in a confidential report
• The observed instances will be reported to the nursery manager or DSL
• The matter will be referred to the local authority children’s social care team
(see reporting procedures).
Child sexual exploitation (CSE)
Working Together to Safeguard Children defines CSE as “…a form of child sexual
abuse. It occurs where an individual or group takes advantage of an imbalance of
power to coerce, manipulate or deceive a child or young person under the age of 18
into sexual activity (a) in exchange for something the victim needs or wants, and/or (b)
for the financial advantage or increased status of the perpetrator or facilitator. The
victim may have been sexually exploited even if the sexual activity appears
consensual. Child sexual exploitation does not always involve physical contact; it can
also occur through the use of technology.”
We will be aware of the possibility of CSE and the signs and symptoms this may
manifest as. If we have concerns we will follow the same procedures as for other
concerns and we will record and refer as appropriate.
Action should be taken if the staff member has reason to believe that there is a severe,
adverse effect on the behaviour and emotional development of a child, caused by
persistent or severe ill treatment or rejection.
This may include extremes of discipline where a child is shouted at or put down on a
consistent basis, lack of emotional attachment by a parent, or it may include parents
or carers placing inappropriate age or developmental expectations upon them.
Emotional abuse may also be imposed through the child witnessing domestic abuse
and alcohol and drug misuse by adults caring for them.
The child is likely to show extremes of emotion with this type of abuse. This may
include shying away from an adult who is abusing them, becoming withdrawn,
aggressive or clingy in order to receive their love and attention. This type of abuse is
harder to identify as the child is not likely to show any physical signs.
Action should be taken if the staff member has reason to believe that there has been
any type of neglect of a child (for example, by exposure to any kind of danger, including
cold, starvation or failure to seek medical treatment, when required, on behalf of the
child), which results in serious impairment of the child's health or development,
including failure to thrive.
Signs may include a child persistently arriving at nursery unwashed or unkempt,
wearing clothes that are too small (especially shoes that may restrict the child’s growth
or hurt them), arriving at nursery in the same nappy they went home in or a child having
an illness or identified special educational need or disability that is not being addressed
by the parent. A child may also be persistently hungry if a parent is withholding food
or not providing enough for a child’s needs.
Neglect may also be shown through emotional signs, e.g. a child may not be receiving
the attention they need at home and may crave love and support at nursery. They may
be clingy and emotional. In addition, neglect may occur through pregnancy as a result
of maternal substance abuse.
Domestic Abuse / Honour Based Violence / Forced Marriages
We look at these areas as a child protection concern. Please refer to the separate
policy for further details on this.
All staff have a responsibility to report safeguarding concerns and suspicions of abuse.
These concerns will be discussed with the designated safeguarding lead (DSL) as
soon as possible.
• Staff will report their concerns to the DSL (in the absence of the DSL they will
be reported to the Deputy DSL)
• Any signs of marks/injuries to a child or information a child has given will be
recorded and stored securely
• If appropriate, the incident will be discussed with the parent/carer, such
discussions will be recorded and the parent will have access to these records
• If there are queries/concerns regarding the injury/information given then the
following procedures will take place:
The designated safeguarding lead will:
• Contact the local authority children’s social care team to report concerns and
seek advice (if it is believed a child is in immediate danger we will contact the
• Inform Ofsted
• Record the information and action taken relating to the concern raised
• Speak to the parents (unless advised not do so by LA children’s social care
• The designated safeguarding lead will follow up with the Local Authority
children’s social care team if they have not contacted the setting within the
timeframe set out in Working Together to Safeguarding Children (2018). We
will never assume that action has been taken,
Keeping children safe is our highest priority and if, for whatever reason, staff do not
feel able to report concerns to the DSL or deputy DSL they should call the Local
Authority children’s social care team or the NSPCC and report their concerns
Recording Suspicions of Abuse and Disclosures
Staff should make an objective record of any observation or disclosure, supported by
the nursery manager or designated safeguarding lead (DSL). This record should
• Child's name
• Child's address
• Age of the child and date of birth
• Date and time of the observation or the disclosure
• Exact words spoken by the child
• Exact position and type of any injuries or marks seen
• Exact observation of any incident including any concern was reported, with
date and time; and the names of any other person present at the time
• Any discussion held with the parent(s) (where deemed appropriate).
These records should be signed by the person reporting this and the DSL, dated and
kept in a separate confidential file.
If a child starts to talk to an adult about potential abuse it is important not to promise
the child complete confidentiality. This promise cannot be kept. It is vital that the child
is allowed to talk openly and disclosure is not forced or words put into the child’s
mouth. As soon as possible after the disclosure details must be logged accurately.
It may be thought necessary that through discussion with all concerned the matter
needs to be raised with the local authority children’s social care team and Ofsted. Staff
involved may be asked to supply details of any information/concerns they have with
regard to a child. The nursery expects all members of staff to co-operate with the local
authority children’s social care, police, and Ofsted in any way necessary to ensure the
safety of the children.
Staff must not make any comments either publicly or in private about the supposed or
actual behaviour of a parent or member of staff.
Parents are normally the first point of contact. If a suspicion of abuse is recorded,
parents are informed at the same time as the report is made, except where the
guidance of the local authority children’s social care team/police does not allow this.
This will usually be the case where the parent or family member is the likely abuser or
where a child may be endangered by this disclosure. In these cases the investigating
officers will inform parents.
All suspicions, enquiries and external investigations are kept confidential and shared
only with those who need to know. Any information is shared in line with guidance from
the local authority.
Support to families
The nursery takes every step in its power to build up trusting and supportive relations
among families, staff, students and volunteers within the nursery.
The nursery continues to welcome the child and the family whilst enquiries are being
made in relation to abuse in the home situation. Parents and families will be treated
with respect in a non-judgmental manner whilst any external investigations are carried
out in the best interest of the child.
Confidential records kept on a child are shared with the child's parents or those who
have parental responsibility for the child, only if appropriate in line with guidance of the
local authority with the proviso that the care and safety of the child is paramount. We
will do all in our power to support and work with the child's family.
Allegations against adults working or volunteering with children
If an allegation is made against a member of staff, student or volunteer or any other
person who lives or works on the nursery premises regardless of whether the
allegation relates to the nursery premises or elsewhere, we will follow the procedure
The allegation should be reported to the senior manager on duty. If this person is the
subject of the allegation then this should be reported to the owner instead.
The Local Authority Designated Officer (LADO) and Ofsted will then be informed
immediately in order for this to be investigated by the appropriate bodies promptly:
• The LADO will be informed immediately for advice and guidance
• If as an individual you feel this will not be taken seriously or are worried about
the allegation getting back to the person in question then it is your duty to inform
the LADO yourself directly
• A full investigation will be carried out by the appropriate professionals (LADO,
Ofsted) to determine how this will be handled
• The nursery will follow all instructions from the LADO and Ofsted and ask all
staff members to do the same and co-operate where required
• Support will be provided to all those involved in an allegation throughout the
external investigation in line with LADO support and advice
• The nursery reserves the right to suspend any member of staff during an
• All enquiries/external investigations/interviews will be documented and kept in
a locked file for access by the relevant authorities
• Unfounded allegations will result in all rights being reinstated
• Founded allegations will be passed on to the relevant organisations including
the local authority children’s social care team and where an offence is believed
to have been committed, the police, and will result in the termination of
employment. Ofsted will be notified immediately of this decision. The nursery
will also notify the Disclosure and Barring Service (DBS) to ensure their records
• All records will be kept until the person reaches normal retirement age or for 21
years and 3 months if that is longer. This will ensure accurate information is
available for references and future DBS checks and avoids any unnecessary
• The nursery retains the right to dismiss any member of staff in connection with
founded allegations following an inquiry
• Counselling will be available for any member of the nursery who is affected by
an allegation, their colleagues in the nursery and the parents.
Monitoring children’s attendance
As part of our requirements under the statutory framework and guidance documents
we are required to monitor children’s attendance patterns to ensure they are consistent
and no cause for concern.
Parents should please inform the nursery prior to their children taking holidays or days
off, and all sickness should be called into the nursery on the day so the nursery
management are able to account for a child’s absence.
If a child has not arrived at nursery within one hour of their normal start time the parents
will be called to ensure the child is safe and healthy. If the parents are not contactable
then the further emergency contacts will be used to ensure all parties are safe.
Where a child is part of a child protection plan, or during a referral process, any
absences will immediately be reported to the local authority children’s social care team
to ensure the child remains safeguarded.
This should not stop parents taking precious time with their children, but enables
children’s attendance to be logged so we know the child is safe.
Looked after children
As part of our safeguarding practice we will ensure our staff are aware of how to keep
looked after children safe. In order to do this we ask that we are informed of:
• The legal status of the child (e.g. whether the child is being looked after under
voluntary arrangements with consent of parents or on an interim or full care
• Contact arrangements for the biological parents (or those with parental
• The child’s care arrangements and the levels of authority delegated to the carer
by the authority looking after him/her
• The details of the child’s social worker and any other support agencies involved
• Any child protection plan or care plan in place for the child in question.
Please refer to the Looked After Children policy for further details.
Staffing and volunteering
Our policy is to provide a secure and safe environment for all children. We only allow
an adult who is employed by the nursery to care for children and who has an enhanced
clearance from the Disclosure and Barring Service (DBS) to be left alone with children.
We will obtain enhanced criminal records checks (DBS) for all volunteers and do not
allow any volunteers to be unsupervised with children.
All staff will attend child protection training and receive initial basic child protection
training during their induction period. This will include the procedures for spotting signs
and behaviours of abuse and abusers/potential abusers, recording and reporting
concerns and creating a safe and secure environment for the children in the nursery.
During induction staff will be given contact details for the LADO (local authority
designated officer), the local authority children’s social care team and Ofsted to enable
them to report any safeguarding concerns, independently, if they feel it necessary to
We have named persons within the nursery who take lead responsibility for
safeguarding and co-ordinate child protection and welfare issues, known as the
Designated Safeguarding Leads (DSL), there is always at least one designated person
on duty during all opening hours of the setting.
These designated persons will receive comprehensive training at least every two years
and update their knowledge on an ongoing basis, but at least once a year.
The nursery DSL’s liaise with the local authority children’s social care team,
undertakes specific training, including a child protection training course, and receives
regular updates to developments within this field. They in turn support the ongoing
development and knowledge update of all staff on the team.
Although, under the EYFS, we are only required to have one designated lead for
safeguarding, for best practice and to ensure cover at all times, we have two/three
designated leads in place. This enables safeguarding to stay high on our priorities at
all times. There will always be at least one designated lead on duty at all times our
provision is open. This will ensure that prompt action can be taken if concerns are
The Designated Safeguarding Leads (DSL) at the nursery are:
• We provide adequate and appropriate staffing resources to meet the needs of
• Applicants for posts within the nursery are clearly informed that the positions
are exempt from the Rehabilitation of Offenders Act 1974. Candidates are
informed of the need to carry out checks before posts can be confirmed. Where
applications are rejected because of information that has been disclosed,
applicants have the right to know and to challenge incorrect information
• We give staff members, volunteers and students regular opportunities to
declare changes that may affect their suitability to care for the children. This
includes information about their health, medication or about changes in their
home life such as child protection plans for their own children
• This information is also stated within every member of staff’s contract
• We request DBS checks on a 3 year basis/or we use the DBS update service
(with staff consent) to re-check staff’s criminal history and suitability to work
with children. We request staff fill out a DBS update forms annually..
• We abide by the requirements of the EYFS and any Ofsted guidance in respect
to obtaining references and suitability checks for staff, students and volunteers,
to ensure that all staff, students and volunteers working in the setting are
suitable to do so
• We ensure we receive at least two written references BEFORE a new member
of staff commences employment with us
• All students will have enhanced DBS checks conducted on them before their
• Volunteers, including students, do not work unsupervised
• We abide by the requirements of the Safeguarding Vulnerable Groups Act 2006
and the Childcare Act 2006 in respect of any person who is disqualified from
providing childcare, is dismissed from our employment, or resigns in
circumstances that would otherwise have led to dismissal for reasons of child
• We have procedures for recording the details of visitors to the nursery and take
security steps to ensure that we have control over who comes into the nursery
so that no unauthorised person has unsupervised access to the children
• All visitors/contractors will be supervised whilst on the premises, especially
when in the areas the children use
• As a staff team we will be fully aware of how to safeguard the whole nursery
environment and be aware of potential dangers on the nursery boundaries such
as drones or strangers lingering. We will ensure the children remain safe at all
• The Staff Behaviour Policy sits alongside this policy to enable us to monitor
changes in behaviours that may cause concern. All staff sign up to this policy
too to ensure any changes are reported to management so we are able to
support the individual staff member and ensure the safety and care of the
children is not compromised
• All staff have access to and comply with the whistleblowing policy which will
enable them to share any concerns that may arise about their colleagues in an
• Signs of inappropriate staff behaviour may include inappropriate sexual
comments; excessive one-to-one attention beyond the requirements of their
usual role and responsibilities; or inappropriate sharing of images. This is not
an exhaustive list, any changes in behaviour must be reported and acted upon
• All staff will receive regular supervision meetings where opportunities will be
made available to discuss any issues relating to individual children, child
protection training and any needs for further support
• We use peer on peer and manager observations in the setting to ensure that
the care we provide for children is at the highest level and any areas for staff
development are quickly highlighted. Peer observations allow us to share
constructive feedback, develop practice and build trust so that staff are able to
share any concerns they may have. Any concerns are raised with the
designated lead and dealt with in an appropriate and timely manner
• The deployment of staff within the nursery allows for constant supervision and
support. Where children need to spend time away from the rest of the group,
the door will be left ajar or other safeguards will be put into action to ensure the
safety of the child and the adult.
We also operate a Phones and Other Electronic Devices and Social Media policy
which states how we will keep children safe from these devices whilst at nursery. This
also links to our Online Safety policy.
Extremism – the Prevent Duty
Under the Counter-Terrorism and Security Act 2015 we have a duty to refer any
concerns of extremism to the police (In Prevent priority areas the local authority will
have a Prevent lead who can also provide support).
This may be a cause for concern relating to a change in behaviour of a child or family
member, comments causing concern made to a member of the team (or other persons
in the setting) or actions that lead staff to be worried about the safety of a child in their
care. We have a Prevent Duty and Radicalisation policy in place. Please refer to this
for specific details.
We take the safety of our children very seriously and this includes their online safety.
Please refer to the Online Safety policy for details on this.
Human Trafficking and Slavery
Please refer to our Human Trafficking and Slavery policy for detail on how we keep
children safe in this area.
Our nursery has a clear commitment to protecting children and promoting welfare.
Should anyone believe that this policy is not being upheld, it is their duty to report the
matter to the attention of the *nursery manager/*owner/DSL/*registered person at the earliest opportunity.
Safeguarding Children/Child Protection Policy